FAQs

You can view all of our membership options here: https://econsultancy.com/subscribe-pound/.

If you have any additional questions please don’t hesitate to get in touch on 0207 970 4322 or email us on membership.support@econsultancy.com

If you are trying to access membership resources, please first check that you are logged in to a membership account. If you are logged in and still having problems accessing the service please contact our support team on membership.support@econsultancy.com or call us on 0207 970 4322.

You can update your account details once logged in using the following link: https://econsultancy.com/my-account/.

Otherwise please email the support team on membership.support@econsultancy.com with details of your existing account email address, and what you would like it to be updated to.

Please contact our membership team on membership.support@econsultancy.com or call on 0207 970 4322 with your customer reference number or account email address.

You can view your recent transaction details when logged into your account from here: https://econsultancy.com/my-account/ then click onto the transactions tab.

If you require a membership receipt for an account that you do not have access to please email membership.support@econsultancy.com to submit your request to our support team.

Please contact our membership team on membership.support@econsultancy.com or call on 0207 970 4322 with you customer reference number or account email address.

Memberships cannot be cancelled partway through an existing membership contract. For a single membership purchased online please contact us on membership.support@econsultancy.com with your customer number or account email address and the team can remove the future auto-renewal option from your account. For a corporate membership please advise of your company name and contact details and we can put you in touch with your account manager to discuss your future renewal.

If you have an existing account and are unable to remember your password you can reset it here: https://econsultancy.com/password-reset/. If you username email address has not been recognised please contact our team on membership.support@econsultancy.com or call us on 0207 970 4322.

If you are unable to find what you are looking for or have a specific content request you can contact our customer services team by email on membership.support@econsultancy.com or call on: 0207 970 4322

If you have an existing account you can log in and update your newsletter and marketing preferences here: https://econsultancy.com/preferences/. If you are new to econsultancy.com sign up here: https://econsultancy.com/registration/

You need to be a paid member to access all content with a padlock. If you do not have a paid membership you can see all details here. (https://econsultancy.com/subscribe-pound/). If you are logged into your membership account and cannot gain access please contact the team on membership.support@econsultancy.com or call on 0207 970 4322 to help resolve this problem.